About Charles

Hello. I have 12+ years of digital product design experience and strong experience in leadership, managing, and organizing teams. My experiences range from co-founding a startup to $1.2 ARR to building a design culture and team within enterprise organizations.

I’m driven by curiosity, empathy, collaboration, process, and thoughtful problem-solving. I enjoy creating experiences that help people accomplish their goals and drive business impact. I work at the largest REIT Multifamily real estate company, helping with digital transformation across the customer journey.

A few certifications:
🎓 NNG Nielsen Norman: UX Certification (In progress)
🎓 Interaction-design Foundation Member
🎓 Scrum Master: Accredited Certification (International Scrum Institute) 2015
🎓 IASSC: Lead Six Sigma Yellow Belt Certification (International Association for Six Sigma Cerification)